I mostly deal with Mac OS X at my "day job", so I'm a bit platform biased. But I can tell you, as a Cumulus Systems Administrator one of the single most frustrating things to do is a large-scale Desktop Client installation or upgrade. Why is that, you may ask? Well to be perfectly blunt, the InstallAnywhere installer is a piece of garbage; yet another product of misguided cross-platform mediocrity. (OK, that may have been a bit harsh. But, this is my blog and my rules. So there.) Fear not, there is a solution.
Here's why I'm so down on the installer Canto chose. The OS X version is incapable of being deployed to multiple computers remotely. Since I work at a Macintosh centric publishing house, that's pretty much a deal breaker for me. Until I decided to take matters into my own hands. The following details my adventures in creating an Apple Installer Package to be used with Apple Remote Desktop for remote deployment of Cumulus Desktop Client.
Canto has apparently gotten the message: Apple wants developers to stop using things like cron and "StartupItems" and instead use launchd. A message they've been trying to get though developer's heads since Mac OS X Tiger (10.4) came out. This is a huge and welcomed change to manage the startup and shutdown of the various Cumulus system components on Mac OS X. Continue reading →
Whenever I start a new-user training I ask the user, “Have you ever used a DAM before?” The usual answer is, “No”. Then I follow up with, “Do you know what ‘DAM’ is?” again the answer is usually, “No”. This is all to be expected. Continue reading →