DAMageTIP: Remote Deploy Cumulus Desktop Client on Mac OS X

I mostly deal with Mac OS X at my "day job", so I'm a bit platform biased. But I can tell you, as a Cumulus Systems Administrator one of the single most frustrating things to do is a large-scale Desktop Client installation or upgrade. Why is that, you may ask? Well to be perfectly blunt, the InstallAnywhere installer is a piece of garbage; yet another product of misguided cross-platform mediocrity. (OK, that may have been a bit harsh. But, this is my blog and my rules. So there.) Fear not, there is a solution.

Here's why I'm so down on the installer Canto chose. The OS X version is incapable of being deployed to multiple computers remotely. Since I work at a Macintosh centric publishing house, that's pretty much a deal breaker for me. Until I decided to take matters into my own hands. The following details my adventures in creating an Apple Installer Package to be used with Apple Remote Desktop for remote deployment of Cumulus Desktop Client.

Continue reading

DAMageTIP: Customize Cumulus Menus

This DAM­ageTip is all about tam­ing the Cumu­lus Desk­top Client Menus. They’re a beast. There’s a ton of options and com­mands. Some, you — or your users — will use often, some hardly at all. Power users who love key­board short­cuts can become frus­trated by the lack of short­cuts for com­mon functions.

Let’s get to work. To edit the menus you’ll need a text edi­tor. An edi­tor that can do syn­tax high­light­ing (such as Tex­tWran­gler on OS X) is help­ful but not required.
Con­tinue read­ing

Pro tip: check your client groups!

Here's a pro tip for you. When upgrading to a new dot release of Cumulus (8.5.x to 8.6.x in my case). Check your client groups restrictions you've previously setup and include the new version!! It will save you lots of headaches. 
I literally spent hours trying to figure out why several groups of users couldn't log into my Cumulus Server. Then it dawned on me. I had previously setup client groups to allow various catalogs to only use WebClient or Sites. I feel kinda silly.

DAMageTIP: Quickly Copy Full Category Path

A common scenario at work is that my team needs to direct users to specific parts of a a category hierarchy in Cumulus. The trouble is Cumulus doesn't readily display category information in a way that's conducive to a copy / pasting the full path of a given category. As a result my users and I usually end up writing it out by hand. (And that kinda kills my soul.) But there's a better way...

Continue reading